The route is up to you as long as the distance is maintained. Some runs have references to specific types and locations (for example, sights of your location). Please find this information in your confirmation email.
Shortly after your registration you will receive a confirmation - please note that the purchase of a shirt or other textiles does not imply a registration for an event. If you did not receive the Mail, please check your Spam folder and contact our support email@example.com
Unfortunately not. We are not a medal shop. It's like a normal competition. Only those who have finished will receive a medal. This is only fair to the other runners and goes along with the real runner spirit.
The best way to do this is to send your order back to us together with the return note you will find in your delivery (filled with all necessary information, of course!) - our logistics will take care of it as quickly as possible.
You don't want to take part in the run you booked? That's unfortunate! There are two options here:
1. If you cancel within 14 days of booking, you will receive a full refund.
2. If you want to cancel after 14 days of booking, this is unfortunately not possible. However, we will offer you the alternative to reschedule a different running event for free. Just contact us: firstname.lastname@example.org
We are a team of passionate and ambitious runners. When COVID-19 took the competitions away from us, we said to ourselves: "runners never give up" and virtualrunners was launched. We are working, we have families and yet we spend every free minute of the day and night dedicated to this project. We have invested a lot of money and effort and will continue to do so. It is important to us to continue living the freedom of running, while doing something for the global community and to keep the real competitive feeling alive.